My husband and I attempted to eat at Ben's Place on a weekday evening. We were ""greeted"" by a hostess who seemed more concerned with completing a homework assignment than seating us. Books and notes were obviously displayed on the reception counter. Hostess could not answer the simple question of how long the wait would be without leaving her station. After 2-3 minutes of waiting for her to return we left. Food could be good, but customer service was poor.
Pros: Convenient
Cons: Poor customer service; smoking allowed
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