I purchased an annual contract with these guys, and then I finally needed them for something IMPORTANT. We were selling our house, and we needed them to come out in the amount of time prescribed by our escrow to do the termite inspection. They cancelled on us without even contacting us TWICE, and the supervisor was supposedly paged 3 times to call me back but never did. Half the time I call, I don't even get to speak to a human being. I am right now waiting for them for a THIRD time and they still haven't shown up.
Pros: none because we can't get service
Cons: what good is a termite SERVICE if you can't get SERVICE
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