I have frequented Robin's often over the years and although the food has stayed consistently good, the service has continued to deteroriate. The ribs are tasty, the blueberry cornbread is awesome but the desserts too have declined in quality, especially the chocolate cake which used to be ""death by chocolate"" and now is more akin to cheap birthday cake. The servers range in quality from relatively attentive to uninterested, as do managers. On one trip to Robin's, I ordered a coke that tasted bad - probably due to low syrup - and I sent it back, requesting water instead. At the end of the meal the soda was still on our bill, so I brought it to the server's attention. She told me that she couldn't take it off because the manager had left, but could give me something else off of the menu for the same price - I declined and paid for a drink I never consumed. Another time I ordered take out and got home to discover the sides were wrong on two of the three meals, only one side of cornbread had been packed when there should have been three and the dessert wasn't in the bags. I called to complain and they said they would give me what was left out if I came back - at this point, I was hoping they would just give me a credit for my next visit instead of making the 15 minute drive back out.
Pros: Good bbq
Cons: poor service, management indifference, attention to detail lacking in take out service
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