Not too impressed with the customer service or lack of individual thinking. Staff is generally in a hurry to brush you off or move you to a different department. No one in the office seems to hold any real authority or the capability to make an executive decision. One receptionist which is rarely there gives exceptional customer service and truly listens. The only downfall is that she's rarely there. Staff seems to be good at saying ""I don't know, I just work here"". They're good at handling budget planning but can't provide good customer service to homeowners in HOA's. Left a bad impression on me when I first moved into the community.
Pros: Clean, modern building
Cons: Need more people to answer phones
more