I must say I was quite excited about my free consultation for laser hair removal on my legs. After driving 45 minutes to Glendale to get to this place, I arrive at New Look Skin Center and am told to sit down. I sit, then the receptionist has to run to the back because the woman sitting before me was impatiently rushing her. She goes to the back, as i wait in this small lobby ALONE, and returns 15 minutes later to tell me it will be a few minutes. A HALF HOUR LATER i'm still alone, not even the receptionist is there..and there is absolutely nothing to read. My appointment was at 6:45, and it's now 7:45.
Pros: the prices sound like they could be reasonable..but you won't know because THERE'S NO ONE TO ASK.
Cons: ugly ambiance, poor service, no staff
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