This is without a doubt the BEST SHOP ever! For starters it's probably the cleanest and most welcoming body shop I have ever seen. The first meeting with Don Koss was like meeting the type of gentlemen you only see in movies. I've been to other body shops before and was referred here by the dealership and what a blessing it was. This place is the Nordstrom of body shops in regards to cust. serv. The front office staff was extremely helpful and curtious. they took their time to make sure ALL of my wife's question's were answered and she had a shopping list full of them. I was amazed when I saw the other review blasting the place b/c I've referred a few people here and they all came back with a warm fuzzy feeling just like I did. All businesses could take pointers from Koss Collision when it comes to work ethic, cust. serv. and the overall way to run a business. Take my word for it and you will have no worries when it comes to having your car repaired. I figure any place that had a fleet of high end cars being fixed here they must be doing something right! I brought my Honda in to be repaired and when I got it back there was no indication that it had ever been in an accident. I came to pick it up and there it was parked next to a MB S600 and it looked just as good. And when I had to wait for my ride to pick me the first time the lobby was comfortable and well stocked with different things to read and I was offered a refreshing Coke by Sharon who I later found out was Don's daughter and the fact that it's a family run business was refreshing. So believe me when I say that this is the best place to have your car repaired after an accident.
Pros: service, easy to get to, clean and comfortable, nice people, excellent work
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