The first time i contacted these guys i was very unhappy with quality of the work and the knowledge of the first serviceman but they stick by their warranty and guarantee. i contacted the company about my bad experience and i was very happy with the resolution we came to. i thought i would never hear from them again after my heater wasn't fixed and i filed the complaint, and that i would be written off but it wasn't the case. they did their best to make me happy with the service i received and i respect them for that. the second guy to come out was very helpful, thorough l, polite, experienced and did the job right.
Pros: nice service representative and service agent
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