We love dining at Chez Nous. The service, food, wine selection, atmosphere...it's all great. Nice overall package.
Last I dined there we had a party of 6. We made reservations ahead of time, as reservations are accepted in parties of 6 or more. I was pleased to see a large party (like more than 15 people) being accommodated later in the evening (say, 8pm). Based on this, I've planned to have a surprise dinner there for my significant other in a few weeks and just called to make the reservation for 12. Unfortunately, the gentleman answering the phone was not willing to oblige my request and upon hearing my dissappointment said that he MIGHT be able to accommodate us but we'd have to dine at 6pm and he'd have to call me later this afternoon to let me know for sure.
I seem to remember the owner/manager being quite friendly with that large party on our last visit. Perhaps you have to know someone to get special treatment. Too bad it's considered special treatment. I'm eager to find out his response to me later, however my taste for this place has already been tainted.
So much for loyalty to regular customers.
more