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Excellent Doctors & Nurses, but the ill-run billing dept. will make your life PURE HELL!! - Review by citysearch c | Girolami, Stephen G, Md - Women's Healthcare Assoc Llc

Girolami, Stephen G, Md - Women's Healthcare Assoc Llc

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Excellent Doctors & Nurses, but the ill-run billing dept. will make your life PURE HELL!! 9/18/2007

The Doctors and Nurses are absolutely wonderful. They treated me throughout my pregnancy and I loved them. However, the billing dept. is PURE HELL!!! I paid all of my bills using my banks online billpay and they were all paid on time. However, they didn't know where to post them and returned them to my account then sent me a notice that I could no longer be a patient because of an unpaid $127 balance. The billing department would not even discuss it with me even though I had all of the bank statements, etc. documenting that my payment was made. They said i would have to go in front of their board and present my case. I said ""Too bad, you just lost a patient."" Three years later I am expecting my 2nd child and have found a really great doctor. She gave me paper to schedule my ultrasound. I call the NW Perinatal Clinic and am told that Women's Healthcare Assoc. has put me on the black list. So, I cannot even schedule an ultrsound from another doctor with this clinic because they are associated with Women's Healthcare. I PAID THE BILL - AND ACTUALLY PAID IT TWICE. I DO NOT RECCOMEND WOMEN'S HEATHCARE ASSOC. BECAUSE THE DOCTOR AND BIRTHING EXPERIENCE, WHILE GOOD, AREN'T WORTH THE 3 YEARS OF AGGRAVATION. And I am not the only one I have been told that there are lots of women who have had the same problem with them. One lady who has the same doctor as I have now said she had the exact same issue over $61, which she had paid. Pros: Excellent Doctors & Nurses Cons: Billing Dept. is Completely disorganized, unfriendly & and looses payments more
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