I took my vehicle to Northridge Autocare this past Saturday for and oil change. I happened upon the place by just driving by. When I entered the business they were obviously overwhelmed with the amount of people and car to be serviced. I was first taken back that they may be rushing through things and may not service my car well. However, upon the nice gentlemans welcome inside and his reassurance that we would attend to my car in a few minutes I decided to stay. He took my keys and quickly rushed out to help. I was impresed at the fact that Some people were told that their car needed nothing and some people needed 1 or maybe 2 things done. Low pressure operation exists here as they said to each persons questions a true real answer. I noticed that the team at Northridge Autocare has a policy of checking between each other that all parts of a service are executed. I am sure that eventually they will miss something due to the amount of business that they do. On the same token I will say that they are definately honest and make every attempt at getting everything right the first time. I sat in an office full of people that was cleared out , including myself in less than 20 minutes. Amazing. How these guys deal with this and deliver this service is beyond me. Wonderful job guys. I will certainly be back!
Pros: Popular place, knowledge, experience, and just friendly despite conditions
Cons: who, what ?
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