I found out about Dr Borgman through a friend at work. My dog had a mass on the back of his leg and had been scratching his ears a lot lately. I brought Max in and was surprised at how calm he was (usually he is so anxious at the vet we used to go to)! The staff was very warm and welcoming. They brought us right into a room without making us sit in the waiting room. Dr Borgman was very through and helpful. He explained why he was doing each test for the ears and recommended we remove the mass. I was kind of nervous with him going under anesthesia but Dr Borgman showed me the surgical area and explained how they do all the surgeries sterile like a human hospital and that the type of anesthesia was safe especially with all the monitoring equipment they have. I was still a little nervous though but the surgery went really well and the hair has grown back so you can hardly see a scar. I think Max is much more comfortable now and I was thrilled to find out it was not cancer. I thought it was really awesome that the staff called me at my office to let me know Max was ok after the surgery. They also called me the next day to make sure all was well and that Max was feeling good. And then I got another call when the results of the biopsey came back from Dr Borgman. This type of personal service and speedy follow up made me really feel like they cared about Max as if he was one of their pets. It is nice to see this type of service alive and well in Lake Mary! I have this special blue stuff to clean out Max's ears and Dr Borgman showed me how to tilt the head and scrunch the ear to get it all clean. We are going to get Max's vaccines in the next few weeks. As previous post mentioned - not the cheapest in town but totally worth the money when you get this type of attention and care for your loved ones!
Pros: Attention to pet, follow up, calming pets & owners, diagnosed & fixed ears!
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