My friend bought her wedding dress and I, along with three others in her wedding party, purchased our bridesmaid dresses here. One of the bridesmaids was from out of state and had to have her alterations done one week prior to the wedding. The staff told her to pick up her dress the day before the wedding. When we went in to pick it up, the entire top of the dress was disfigured. They said they could fix it by the next day, which also happened to be the wedding day. So, the next day we went in to pick it up, only hours before the ceremony, and it was still not fixed. Their excuse was that my friend had a large chest and therefore it needed ""special"" alterations, so it wasn't their fault. What?! My friend had the same size chest a week prior when they took her measurements and the night before when they promised they could fix their error. This dress was expensive to begin with, they charged my friend more than $100 for the alterations, which resulted in their ruining the dress, and they flat out couldn't fix it and blamed the problem on my friend's chest size - which for the record was a C. On top of this, the owner had the nerve to say she wouldn't charge my friend for the additional work they had to do on the dress (to repair the damage they did) as a favor to the bride. The owner practically shoved us out the door and I actually had to tell her not to touch us. I would do as another reviewer advises and ""run away"" from this store.
Pros: cons way outweigh any pros
Cons: rude and pretentious staff
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