We dined at Hugo's two nights in a row last week, the first time as a couple, the second time with a group of ten. Both times, the food was outstanding; the steaks very tender, the fish fresh and the tableside salad was excellent. The difference between the two nights was the service. When we dined with only two, the service was outstanding. When we were in a large group, the service was less than adequate; water glasses left unfilled, dirty dishes remained on the table, drink orders not taken, excessive waits between courses and we actually had to track someone down to bring the check after a 30 min wait. That being said, the value of this restaurant as a fine dining establishment is unmatched. As opposed to the typical ala carte menu, the meals actually include the salad, a sorbet, vegetables and potato, and a fruit dessert. Overall, I recommend this restaurant for smaller groups.
Pros: Value, atmosphere, food
Cons: Poor service for large groups
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