I did not purc hase my wedding dress at Matina's (I recommend Bride's by the Falls--formerly Bride's by Donna, for this), but we did purchase 8 costly bridesmaids gowns from them. Once the dresses were purchased, they were rude and unhelpful, particularly to one larger out-of-town bridesmaid who was having difficulty fitting her dress. These women should take a cue from these reviews and refine their customer service skills so that they better reflect their product.
Pros: Excellent selection
Cons: Terrible customer service
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