This was my first & last experience with Doughboy Pizza. The place reeked. The owner was INSULTING to us! We had bought a book of coupons from our kids? school fundraiser. Their coupon stated that we would receive a sm 1-topping pizza with the purchase of a lg. I phoned ahead to place the order & was told that they had a sign in front of their store saying that they would not honor that coupon. There was no such sign. The owner said that we could get free sodas instead. I also asked about the faculty discount that they advertise at the U of South AL, & he acted put out to agree to that deal in place of the other coupon. So I said OK & ordered only the 1 lg pizza & the free drinks. He then said, ?NO, you get the free drinks only if you pay for BOTH pizzas!? We mistakenly went ahead & ordered only the 1 pizza. \r
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When we sat down, we asked if they had free refills. The waitress said that they did, so we ordered 4 sm sodas. She later charged us for large drinks. When I asked about this, the owner sighed very loudly & said that they give free refills only on lg drinks. I pointed out that this policy was not disclosed to us in the beginning WHEN WE HAD ASKED. He reluctantly gave me the lower price, acting as if I were cheap for discussing a $2.80 price difference. \r
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We told our server that we were USA faculty & would like that discount if possible. She knew nothing about that & asked the owner about it, when he loudly made a rude comment about me. After the meal, our bill came w/o the discount. When asked about that, the owner acted as if this was the first he had heard of it & proceeded to give us a 5% discount. When we got home, I realized the faculty discount is 15%. I called him back to ask about this, & he told me that I was cheap & hung up on me.\r
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I have never been treated so rudely. This is a sm amt of $, but they need to market themselves accurately & not treat with blatant disdain people who ask for discounts as advertised. NEVER AGAIN, DOUGHBOY!
Pros: OK pizza
Cons: Horrible rude treatment, false advertising
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