I called on a recommendation of a friend but the person answering the phone was rude and abrupt and sneered when I told him the date we wanted to schedule some movers which was the last Saturday of the month. Since this date was just a coincidence with us planning a flexible move the guy just laughed and sarcastically said ""Good Luck""!...He didn't bother to ask if we were firm on the date or get any other particulars....I don't think people answering the phone realize they are the front line to the customer and give the first impression of the business and make or break ""the sale""! Fortunately there is plenty of competition out there as these people are clearly too busy to take on any new business!!
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