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Worst service and attitude ever - Review by citysearch c | Francis' Asian Bistro

Francis' Asian Bistro

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Worst service and attitude ever 9/23/2007

My wife and I have eaten here maybe 3 times. We were wowed by the interior design the first time. After the last time we will never go back. The service seems very pretensious and like ""oh you should be hounred to be in our place"". The food is OK but way over priced. Elegent ""American Chinese food?"" The point of contension was not so much the food but the attitude of Francis the owner. My wife ordered sukuakai, as she had severl times before. The meat this time was full of gristle and not really what it should have been, so we returned it and then Francis comes over and says in a very abrupt was that ""that just the way the meat is"". He very begrudgingly made another order. This is not the way to keep your customers. I think this ""Asian Bistro"" trend I am seeing locally is not really a good thing. Take American Chinese food (sweet and sour et al.) dress it up with a black square plate and call it new and innovative? I'll give a place credit if it can take some real Chinese food and be creative with it. Jazmine's chef Quoc seems to have it together. They may have had start up pains but try it now, but don't order that Americanized stuff, get the specials. Pros: easy parking Cons: high prices, bad service, staff untrained, really, they don't know about the food! more
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