I have been going around and around with this company for the past 4 months since my debit card was stolen. I called them to give them my new account number, and they are STILL trying to run my payment with the cancelled card. I have to call them every month to take care of it, or they will charge exorbitant late fees even though it CLEARLY is not my fault. My day is already ruined just knowing that I have to call them AGAIN today. I suppose I will be doing this until my gym membership expires in March. I will not EVER sign another gym membership.
Cons: Rude and incapable customer service agents, always given the run-around
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