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Great customer service, best place around for the cost. - Review by citysearch c | Onsite Cleaners

Onsite Cleaners

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Great customer service, best place around for the cost. 9/26/2007

I have tried many different dry cleaners, but none could compare to OnSite Cleaners - they don't rip you off, and you still get great quality. They offer same day service (in by 9 am out by 3-5 pm), otherwise ready by 3-5 on the next business day. If there are any problems with my clothes (which happens rarely), I can leave the item to be redone at no cost, and if it just requires a touch up on the press then they will usually be able to fix it while I wait. They are open from 7-7 on weekdays and 8-5 on Saturday (closed on Sundays). The employees tend to be very fast with both taking orders and getting the pick-ups, I'm never in there for more than 5 minutes (I usually drop off about 50 pieces or more at a time), as long as I beat the 5-5:30 rush. The employees are also very knowledgeable about dry cleaning and can easily pick the best and safest way to clean each of your garments. If your clothes are already clean, they can just press them for a cheaper price. They offer a laundering service, typically for business shirts and jeans or khakis, in which you have to option for starch (none, light, medium, and heavy). I once saw a customer come back asking if he had left his billfold in his clothes, and low and behold, an employee had already put it in an envelope with the customers name on it. They can safely clean pretty much anything you need, including comforters, quilts, sheets, mattress pads, wedding dresses (they can also box wedding dresses in a specialized box that will keep the dress looking perfect forever), formals, leather, and some purses, rugs, and mats can be cleaned as well. This is a family owned business that has been alive for 6 years, the managers, who are brothers, are very personable and will treat you with a great deal of respect. Not only do they clean and press your clothes, they also offer professional alteration services. Remember, everything is done On-Site to minimize the chance of loosing your clothes. They have a drive through too!! Pros: Music, Service, Cost, Speed, Everything!! Cons: Might have to wait 10 minutes if you catch the 5:00 rush... more
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