I have coordinated six moves with RoadRunner--on behalf of myself, family members and friends and have never been disappointed. Dave, the moving coordinator you will speak to when you arrange your move is personable, takes the time to understand all the details of your move, offers packing tips and make sure that he outlines both your role and his very clearly. Dave makes smart recommendations on packing and the permitting process as well. I have received six accurate quotes for pricing from him and have never been disappointed with the service I received via the phone or onsite during my moves. Two of my moves involved picking up furniture from multiple locations--which I think is a lot to ask. All the movers on my jobs were polite, painstakingly careful and went the extra mile to help out where they could, be it a piece that was hard to move or small extra tasks at the move site. During my most recent move, I was away and my mother was left to be there on moving day when I could not be. Dave checked in with my mom numerous times and contacted me via email to make sure I also knew all the details of the move. He also followed up immediately afterwards to make sure that all way okay. I have used much higher priced movers before thinking I would somehow get premium service, but I believe RoadRunner is a much better value and the quality service is there as well.
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