At first I was very pleased. They came on time set everything up... the employee was very nice..... But as soon as they hooked equipment up and turned it on, my electricity went out and would not be fixed by my manager until later, so I rescheduled their visit for 2 days. They never showed up or called. I was very disappointed by the lack of ""customer support/care."" And I chose them because of the reviews here. Now that I am here again I see that there is a 10% off if you mention citysearch and this was not offered to me ?when I first called and mentioned citysearch.
Pros: carpet cleaner guy was very nice
Cons: did not show up/call back
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