Sometimes proper diagnosis is more important than the treatment ... we were recently advised by the shop doing our routine car maintenance and repairs that the crankshaft was shot and in need of immediate repair ... and to put the car in good running order, the car was in probable need of AC repair, including a new blower motor; and the windshield wiper motor(s) needed replacing. In addition, what was described as the front bumper assembly needed replacing. They elected not to undertake the job because of the crankshaft and blower motor tasks but gave us their time and cost estimates for everything ... and as ours is an old 1994 Cadillac STS ... both were shocking to the system.
Pros: We have no complaints
Cons: They're very busy but that's to be expected because of the quality of their work and service.
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