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Dissappointed first, then charged extra for my trouble - Review by citysearch c | Alpian's Garment Care & Drycleaning

Alpian's Garment Care & Drycleaning

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Dissappointed first, then charged extra for my trouble 9/5/2007

Well, I had had several alterations done based upon the strength of the reviews here. They were all fairly simple men's suit alterations and always went fine. I was always a little concerned at the speed with which the head tailor marked up my garment, but I could not argue with the results. Then I brought a more complicated job (one in which another tailor at a Soho boutique performed flawlessly on another suit) and they did NOT do a good job. There were pulls in odd places in my jacket and they did very amateurish things like create a seam that was sloppy and uneven, . When I asked them to fix it, they charged me an additional $35. I protested, since I was merely asking them to complete their earlier job but since they refused to refund my initial $50 outlay, I chose to pay the additional cash. I was shocked that they wouldn't stand by their work, and required more $$ when the suit literally fit me worse than before the work. Their excuse was that they needed to take in the jacket at a different seam to fix the problem with the jacket that they had created in the first go round. The second result was better but still far inferior quality to the job that the other above-mentioned tailor did. Now I am waiting on another tailor to fix Alpian's shoddy job for an additional $50. From now on I will only rely upon them for simple jobs like adjusting a waist or a hem. Pros: Simple jobs Cons: They do not stand by their alterations. more
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