There is no "perfect" hair. My hair in particular has been a real challenge for everyone that has tried to resolve it's color issues. I can assure you this "team" and they are a team, will work together to try to find an answer to color challenges. Feel confident that whoever you get as a stylist will ask for input from the other colorists if they are not sure how to get the results that you are looking for (that's not saying they don't know their stuff, it says they don't act before considering all the options available). The fact that they are encouraged to help each other is a real plus in my book. Karen is a wonderful guide to the team. If you don't get what you want, they strive to make you a happy camper before you leave. Go here, you won't be sorry.
Pros: They strive for you to walk away satisfied
more