I too tried to contact the Escape Day Spa in July 07 to use a $50 gift card and had no luck reaching them by phone, email, and even snail mail (letter was "returned to sender"). A friend of mine also has a $100 gift card that she can no longer use. I was shocked to read how many gift cards people had from the Escape Day Spa that were still active when they closed without warning. I'd been a customer there off and on over the last 4 years since I moved here from Chicago and thought at least there would be a postcard or something informing customers of the closing. I definitely feel ripped off.
Pros: Location was good
Cons: Owners owe their customers money and apology
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