My husband and I frequented the place when it was Jillian's. It was always clean, service was fantastic. Drinks were still a little pricy but it was a good time. We havent been to Opry Mills lately and decided to visit with another couple last night. We walked in through the game room and all the way to the Dining room up front. We waited at the bar for 15 minutes. The male bartender completely ignored us even though he was working right in front of us. He waited hand and foot on the three ladies sitting next to us but never acknowledged us. Then the female came by and I said excuse me. She not so politely screamed at me. I moved over to a rail beside the bar and had a server order our drinks. We got our $5 beers very promptly from him. Our friends arrived and went to the bar and had the same treatment from the bartenders. So again the server took care of them too. Some seats came open at the bar. We were never acknowledged by the 2 bartenders. The server continued to bring us drinks and I must say he did a good job. I went to the ladies restroom, 3 toilets were overflowing, toilet paper was strung all over the floor, no paper towels, soap all over the counter tops. So wet I couldnt even set my purse down while I washed my hands, three of the doors didnt lock, one was kicked in. had a 3X2 hole in it. It looks like someone started painting the doors but didnt. Some were half blue with a few sloppy strokes of red, some were red, some were written all over. When it was Jillian's there were nice couches for mothers to sit on while nursing and things like that. Now there is nothing. Jillian's had bathroom attendants to supply soap, towels lotions etc. Now its just a big soapy mess with wet toilet paper everywhere. I told the young man working the hostess stand, and a manager I passed. I went to the restroom one more time before I left and it looked exactly the same, even a little worse. I wont be returning to Dave and Busters
Pros: Fun place with alot to do
Cons: Terrible service, very expensive drinks, almost $5 for a corona
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