I was really disappointed with their so called guaranteed pricing. Our experience was that we paid them to come out and quote the job, we accepted the quote and gave them a credit card number only to have them call back an hour later and tell us that the bid was going to be $400 higher because they couldn?t get a screw out of the faucet they were fixing. They are pleasant and mostly competent but don?t believe the pricing is fixed or that they will give a damn about customer service.
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