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Lousy customer treatment - Review by citysearch c | Second Chance Furnishings

Second Chance Furnishings

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Lousy customer treatment 8/16/2007

This place is a joke. The owner is rude and disrespectful to customers. I visited in february on valentines day and was told to leave for answering a phone call while my girlfriend shopped. It was 20? outside!!! I sent an email to the customer service department and explained my discontent and the reply was from a person identifying themselves as the owner who told me I was bothering him with my conversation and all(1) of his other customers. Then he had the audacity to tell me I was in dirty clothes and I had sat on one of his sofas in them. In closure he told me i was videotaped(for whatever reason) and i was not allowed to come back, but my girlfriend could with others. Don't waste your time on a place with this kind of regard for their customers. Pros: Seemed to have decent quality furniture Cons: high prices, 40% commission for people looking to sell items, poor customer service more
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