I called this hospital regarding boarding because a friend highly recommended them to me. I was told that my dogs could not be boarded because they needed a complete physical from their doctors, although my dogs just received complete physicals three weeks ago.\r
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I was more than happy to provide them with all my dogs medical papers, but they would not accept any dog that was not seen by their staff.\r
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my dogs have boarded at a couple other facilities in the past and these facilities only required medical documentation. \r
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Needless to say, I was very disappointed since they were recommended by a friend who seems to be pleased with their service.\r
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The only thing I could rate would be the front desk staff who was not very helpful, flexible, or kind. I can not rate the service. However, customer service is a big plus in my book.
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