I had my reception at the 23rd floor in January 2007. I was in good spirits until I talked to the caterer and I told her I only wanted desserts served at my reception, after that her whole attitute changed and she was extremely rude. At the reception my husband over heard her say the reception would be better if we didn't just get desserts. \r
Now it is 7 months after and I got a phone call the other day saying they forgot to refund my security deposit of $500. So I gave them my card number to credit the money. I woke up the next day to them taking out $2700.00 saying I verified them to take it out and that my reception was never paid for. I instantly found my bank statements from January stating very clear that everything had been paid for. I called them to put the money back into my account within a few hours, which of course they didn't. They can take it out instantly but cant credit it back for 3 days. So, they pretty much screwed me over. The entire experience was horrible, even 7 months later I'm still regretting that I had my wedding reception there. I would NEVER in a million years recommend this place to even my worst enemy!!!
Pros: NO PROS
Cons: EVERYTHING
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