i moved to austin a week ago and needed a convenient, cheap, good quality cleaners. this is most definetely not the place. when i arrived to drop off my clothes i had to wait at least twenty minutes. this should have been my first sign to run away as fast as i could. when i returned three days later to pick up my clothes i had to wait another twenty minutes. the clerk working had to be the most incompetent person i have seen. when i told her i dropped off six shirts and only received five she didn't seem to care and went on helping the customer after me. after getting her attention again i explained the problem and she told me there must have been a miscount. i agreed and asked for my money back on the mystery shirt i paid to have cleaned but wasn't there. she let me know she couldn't give me money back because her drawer would be short and proceeded to help the next person in line. after another customer tried to explain to her that she should just give my $1.40 back she said she couldn't and could only give me credit for another shirt. i explained that i would never come back here and just wanted my money back. ridiculous. i will be going to talk to the manager in a couple of days to get my money back but i will never take my clothes here again. stay away from this little craphole!!
Cons: bad customer service, always a long wait, just plain terrible
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