""THIS IS A VERY POORLY RUN BUSINESS. MY COMPUTER NEEDED A NEW KEYBOARD AND A HINGE REPAIRED. IT TOOK THEM A MONTH TO COMPLETE THESE TASKS. WHILE THE KEYBOARD REPLACEMENT WAS SATISFACTORY, THE HINGE REPLACEMENT CONSISTED OF THEM REPORTEDLY INSTALLING A NEW FACE PLATE AND HINGES. APPARENTLY THEY HAD A PROBLEM WITH THE INSTALLATION BECAUSE THEY BROKE THE OTHER HINGE IN THE PROCESS, AND THEN ""FIXED"" THE PROBLEM BY GLUING THE NEW PART TOGETHER, SCRATCHING MY COMPUTER SCREEN IN THE PROCESS (REFUSING TO TAKE RESPONSIBILITY FOR IT). IN THE MONTH THEY HAD MY COMPUTER, I HEARD FROM THEM EXACTLY TWICE. BOTH OF THOSE CALLS WERE TO REQUEST ADDITIONAL PAYMENT. SO FOR ABOUT $200 I GOT A REPLACEMENT KEYBOARD, A NEW PART THAT WAS DAMAGED AND THEN GLUED TOGETHER, AND A LARGE SCRATCH ON MY COMPUTER SCREEN.""\r
\r
more