United Seating & Mobility displayed the worst customer service that I have ever experienced at any store or organization ever. It was disturbing how poor the customer service was on all levels. They failed consistently, over and over, to return my phone calls or messages, always having one excuse after another why they couldn't just pick up the phone and return the message. If the service was this poor even BEFORE I purchased it, I can just imagine how bad it would have been afterwards when / if I needed additional service. Just as important, their prices for motorized scooters are much, much higher than their competitors (Do some competitive shopping...you'll see). For example, the same scooter that I was going to purchase at U S & M was over $400 cheaper at Care Medical...and the service at Care Medical was a thousand times better than U S & M. Do yourself a favor and buy your scooter elsewhere. U S & M seems to not understand the nature of business...customer service is crucial and if not given respectively will lose them a sale. Based on my experience with U S & M, I strongly recommend that you go to another seller of scooters where you will get the service and respect that you deserve as the customer. Again, this is based upon my direct experience with United Seating & Mobility and I will never recommend them to anyone, ever.
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