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Very Bad Customer Service - Review by citysearch c | United Seating & Mobility

United Seating & Mobility

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Very Bad Customer Service 8/16/2007

I was in need of a motorized scooter and was referred to United Seating & Mobility. Because of my condition, I have a financial rep (POA) who deals with most of my needs and communication. He dealt with United Seating & Mobility and was given such bad service that we chose to purchase a scooter from another company. United Seating & Mobility just never returned his messages. He would leave them numerous messages but would never get a response. I even ran into the sales rep at a rehab center and asked him to call us back...that never happened either. For some reason they don't respond to the customers the way that they should. Anyways, I ended up buying a scooter from their competitor for several hundred $ less and was given much, much better service. Do your research on companies...service and price...and don't just go to a place that you were told to go to. There are better places to go in PDX for a motorized scooter than United Seating & Mobility. more
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