My wedding was perfect, I had nobody to complain about EXCEPT for Brett Matthews Photographers. I was fooled by their fancy presentation and beautiful sample albums. Our pictures were lacking (more than half my guests were not in any pictures) and their follow-up service was atrocious. They claim ""no wrong"" and do not take responsibility for their errors. The staff is a horror to deal with after you sign the contract. They make little attempt to rectify the situation and take your money up front. The only reason this company is getting a star from me is because citysearch does not allow you to give zero stars.
Pros: None- there are hundreds of better companies to deal with
Cons: Not polite or personable, the pictures are lacking- grandmothers are important, right?
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