Back Bay saved me thousands of dollars. I had been using one of those on-line services which promised that if I answered all the questions they would get me the best deal. Last year the service told me I owed the federal government just over $400 and had a small refund coming from the state. I had already sent in the state return when I happened to pass the offices of Back Bay and noticed the rather low fees advertised. I figured I had nothing to lose and went in. Imagine my surprise when I was told that, instead of owing the feds about $400, they owed me over seven thousand...In addition, I learned that I had also miscalculated my state return and should have gotten more from that. All of the paper work was done, the necessary documents to refile with the state returned, and all I had to do was sign on the dotted line.
Pros: Convenient to public transportaion, friendly service, quick scheduling
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