Very bad experience and the vehicle is still not repaired. They now claim damage was there when brought in. Moreover, I now know what they charged insurance.. no wonder we all pay so much for insurance. RIP OFF. Keeping it short, we were misled about the time and quality of work and then blamed for some of the repairs they refused to complete (because, as I learned, they would have to outsource). They took a straighforward job and took 8 weeks and screwed it up, then another few days and screwed it up with near tragic results. The only reason I took there was because it was BMW recommended and approved and now I LEAR it is BMW owned. AVOID.
Pros: BMW recommended and approved (also owned by BMW)
Cons: Ripp off and untruthful
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