A few weeks ago, the unfortunate grinding sound coming from the right/front of my car told me I needed a brake job -- and fast, because I was leaving on a 3 hour drive down to the Mexican border. It was early Saturday morning, my usual car repair guy was in a distant part of town, wouldn't be in until 10am anyway, and always made me wait endless hours (is it because my rusty ol' Mazda is low on the automotive food chain?). I went online and began reading reviews about Midas Muffler in Glendale, and this great guy Yuri, who everyone seemed to love. I decided to try Yuri. Well, the other reviewers didn't lie -- Yuri was smart, fast and friendly. Yuri's family took over the business some months back, and it shows -- he manages the shop with care, integrity and a real dedication to customer service. When I asked Yuri where I could catch breakfast while waiting, he directed me to Foxy's, a tasty coffee shop within walking distance. I don't want any more car problems, but if they crop up, Yuri's the guy I'm going to.
Pros: reassuring, friendly, fast, honest
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