I purchased a new piano from Rockleys and was severly disappointed. It arrived in poor shape with defects that the store did not care to resolve. It took me 9 months and countless phone calls and visits to get results, even then, I was not entirely happy. The salesmen have very little knowledge of the products and will tell a potential customer out right lies to make a sale. I dealt with the owner, Mr. Rockley on several occassions and his approach was very unprofessional and less than customer oriented. I would not recommend giving them any of your business.
more