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High prices for lousy customer service. - Review by citysearch c | Nancy Koss Salon & Spa

Nancy Koss Salon & Spa

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High prices for lousy customer service. 8/14/2007

I found their prices to be high. I found their work to be the average. I waited for over 30 minutes after my appointment time for an eyebrow wax, the owner right there and aware, never even apologized. I cancelled my appointment and never went back. I just cant see being that delayed, its not a doctor's office. I found the owner to be uninvolved with the customers other than ""certain"" clients. Once before that I had gotten a color and cut, the lady colored my hair and too forever to cut my already short hair, she kept combing thru it over and over and over. Even though she knew I was in a hurry. I have never had a 45 minute hair cut with shoulder length hair. Pros: They have 1 estitician that does nice work Cons: Too pricey, poor customer care. more
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