After seeing all the raves about Gino's Salon on CitySearch, I decided this was the salon to try. I was pleased with the haircut and color, it was definitely stylish. I was however disappointed with the service provided by the front desk. When it came time to pay I mentioned the citysearch coupon as I was searching for it in my purse and was told that it was only for $10 off not the $20 it said on the site. I questioned this and was told by Alex that it was only $10 off even though this was a weekday and I was a new customer. I went ahead and paid and left. The coupon is clearly for $20 off, and while the $10 difference is nominal it does point to a rather disappointing aspect to the experience, namely a lack of honesty and integrity towards the customers.
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