It had been over a year since we were last at Velvet Margarita. My husband and I walked in on saturday night and it was half empty and they still sent us to the bar while they got our table. There were two empty booths and I asked the host if we could sit at one of them. The host said NO we have two HUGE parties with reservations coming in. They sat us a regular table across from the two booths. Five minutes later they sat two girls and one booth and a man and a women at the other. I was livid. We waited until we were done with dinner and I asked the host about the booth and thier HUGE reservations. NOT ONLY DID HE NOT APOLOGIZE BUT HE WAS RUDe. This place is SO unaccomating. We dine out way too much to be treated in this manner. Doesn't the Velvet Margarita know that "customer service" is everything in this town.
Pros: Decor
Cons: Customer Service, Hosts, Bad Attitude
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