I don't see how anybody can relax in this place. As soon as I walked in, all I received was dirty looks from the front desk staff. They were on the phone and didn't even smile or hold a finger up or anything, just dirty looks from "superior" desk jockeys. They finally get me situated, and even though they claim to have a steam room/sauna in the men's spa, I find that it is only a steam shower. Not that great, but I take one. I make my way to the waiting area where my therapist greets me, eyes down at the floor and with a limp handshake, then takes me to the room and asks me questions like she's reading them off a telepromter. I lay down on the table, she comes in, slams the door, talks too much, and rushes through the massage. I dropped over $100 to relax at this so called "upscale" spa, but I left way more tense and frustrated than I was before I came in. It seems as if the only thing they care about is taking your money and getting you out the door so they can rip the next person off. Upscale, don't think so...upsell...you bet!
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