Terrible customer service, especially on the phone. They actually hung up on me saying they were too busy. Even in person inside their tiny shop the owners spent more time talking with visiting friends than with customers. Also, they have a limited selection. Not worth the trip to Kaimuki or the hunt for parking. Get your stuff online or go to Colorprints downtown. They're much more helpful. If you're a visiting photographer, like I was, rent your equipment.
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