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Bad office practices, great doctors - Review by citysearch c | Javier Zelaya MD

Javier Zelaya MD

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Bad office practices, great doctors 7/17/2007

The Dr's themselves were wonderful. The staff on the other hand is horrible. They have some very shifty practices there. After handing them a proper referral they claim not to be able to use it. This in turn gives me less than a few hours to produce a second one. As we all know PCP's are not always available in such short notice for additional referrals. If they bill me directly they retain 100 percent of the billed cost. If they bill the insurance company they only recieve anywhere from 60 to 70 percent of the cost. This is a fast way for them to make extra money at no additioal cost to them and guess what your the one that has to pay. It is my opinion that this is an unethical practice. There are plenty of dermatologists out there, don't use this one. Pros: good doctors Cons: bad office staff more
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