We've used Custom Sounds for over a decade. We aren't high-end audiophiles, but even though we buy lower-end stereos, their sales reps find the right equipment for us, rather than steer us to the highest-priced or highest-margin stereo. Our last great experience with Custom Sounds on Burnet was a week ago when they installed a stereo I bought online (it was a brand they don't carry). They had scheduled my installation for the following day, so I brought my car and the new stereo the day before my installation 30 minutes before they closed so they'd have it for the next day. The rep went back to the installation area and came back and said, ""My guys think they could get this installed tonight."" Sure enough, they stayed until 10 minutes after they closed to get my stereo installed and I went home the same evening. Fantastic service!
Pros: Excellent staff and customer service
Cons: Don't carry full selection of brands
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