I concur with other reviewers who have noted that the staff does not seem very interested in helping out new brewers. Perhaps they feel that giving out free info cuts into their business in giving classes about brewing but it comes across as disdainful contempt for beginners which can drain the joy right out of your new hobby if you let it. Their prices are about 20% higher than Let's Brew. Steinbart's main advantage is that it is centrally located. They also sell a wider kind of tubing that I prefer.
Pros: Good location
Cons: Poor service
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