I took my Grand Cherokee in to have the starter replaced (relatively minor procedure). I dropped it off around lunch, and it was done that afternoon. The price was exactly as quoted which was less than half some of the other places I called. I got to speak to Jeff for a while, and he was a very friendly guy. I mentioned I had found him on Citysearch, and he immediately started joking about the one guy who posted the bad review. Jeff is a busy guy. He has a reputation as an honest and fair mechanic, so a lot of people come to him. Sometimes that means you might have to wait a little longer, but you just have to be patient. You can't call every hour expecting an update. He will call you when he has sometime to tell you. I was very pleased with the service and will be taking my Jeep back in as it seems I will need a new catalytic converter.
Pros: Prices
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