after reading the wonderful reviews on citysearch and noticing the rachel ray approved sign posted outside of gaby's i decided that i would stop by. i ventured out of my brooklyn neighborhood to head out to gaby's and was extremely excited. i ordered 2 slices and an order of pasta. i ordered the pasta to go. the slices were small (think mini slices), and the crust was on the soggy side. if i were a local, this would be ok, but to treck from from brooklyn was really a waste of my time. there are numerous local pizza joints that are terrific without the treck and hassle. back to my order of pasta...i was told to come back for my pasta after my party finished their slices. after my party finished our slices and sodas i returned to the counter to pick up the order of pasta. i was given no reciept to claim it and as a result i was left standing there trying to get anyone of the staff members' (6 people behind the counter) attention to pick up my pasta. the original person who took my order simply ignored me. i thought that my pasta was not ready. when i finally got someone's attention it was on the counter all along (this left me extremely frustrated- i was standing there for 10 minutes) perhaps if you are a frequent customer you'll recieve great service, but if it's your first visit, you can forget about it. the poor service and the bursts of small crowds would have been worth it if the food was fantastic but sadly it wasn't. stick to you local pizza joints.
Pros: if you just want pizza and are a local to jamaica it's may be worth a try
Cons: if you don't live in the jamaica area, not worth a trip. horrible customer service, pizza slice was small and pricey
more