When you walk in they interview you - asking questions that have nothing to do with getting a bridal gown - like how many bridesmaids are you having, where are they getting their dresses. If you are not outfitting yourself and a bunch of bridesmaids, they won't spend much time with you at all because you aren't a big sale. Before I even tried a single dress, they wanted to get shoes for me to try on, etc. Clearly, they want to sell you the whole package, and not just the dress. Once the ""consultant"" figured out that we were interested in finding a dress first, then worrying about the rest, she pretty much ignored us. We had to hang up all the dresses she brought us ourselves. Our ""consultant"" disappeared and we just looked through the racks and got more dresses ourselves in my size. What was very dissappointing was that they didn't have a lot of the dresses in their own catalog in every size or even common sizes, like 10 and 12. \r
The dresses were not expensive, but the choice was extremely limited, especially if you don't want a big train or a ""glenda the good witch"" type dress. The consultant was obsessed with asymetrical styles and at least 80% of the dresses are sleeveless. If you are looking for something, simple, elegant and sophisticated, this is not the place to shop. If you want a big poofy strapless dress for a good price, it would be right for you. But go four months ahead - their alterations are booked out that far as of yesterday. \r
The only redeeming feature is that they have a huge selection of reasonably priced, sophisticated bridesmaid's dresses in a vast array of sizes. This is a great place to look for those. They have several styles in the same color so each can get what they want. Of course, none of these come in white, or I might have selected them as a wedding dress.
Pros: Great bridesmaid selection at reasonable prices
Cons: Very limited selection, don't stock things even from their own limited catalog to try on
more